2021 SentriLock® Lockbox Upgrade Promo

The Dulles Area Association of REALTORS® (DAAR) is announcing a limited time, lockbox upgrade program. Members who own NXT Lockboxes are eligible for a discounted, upgrade program for Bluetooth Lockboxes. This promotion will run until September 30, 2021.

SentriLock will no longer support SentriLock® Key Cards beginning January 1, 2022, and all key users must transition to the SentriKey® app on their smart phone. This will cause SentriLock NXT Lockboxes (non Bluetooth boxes) to become increasingly difficult to operate in areas without proper cell phone coverage. For this reason, DAAR is encouraging members to invest in their business by upgrading lockbox technology.

DAAR is committed to serving REALTORS® in Loudoun County with the best overall membership experience and is offering members with an NXT Lockbox an upgrade opportunity.

Frequently Asked Questions:

Why is DAAR planning this Lockbox upgrade program?

The Dulles Area Association of REALTORS® (DAAR) is announcing a limited time, lockbox upgrade program. Members who own NXT Lockboxes are eligible for a discounted, upgrade program for Bluetooth Lockboxes. This promotion will run until September 30, 2021.

SentriLock will no longer support SentriLock® Key Cards beginning January 1, 2022, and all key users must transition to the SentriKey® app on their smart phone. This will cause SentriLock NXT Lockboxes (non Bluetooth boxes) to become increasingly difficult to operate in areas without proper cell phone coverage. For this reason, DAAR is encouraging members to invest in their business by upgrading lockbox technology.

What are the details of the upgrade program?

For each SentriLock® NXT Lockbox that is retired, a discount will be applied to a Bluetooth Lockbox, dropping the price from $120.00 to $95.00 (plus tax).  There is no limit to how many lockboxes you can upgrade.  An NXT Lockbox MUST be retired in order for a discount to be applied.  Start by completing the SentriLock® NXT Lockbox Upgrade Program form.  This program will run until September 30, 2021.

What are "retired" lockboxes?

A lockbox that has been “retired” is inactive and can no longer access information, open, or close. 

What is the cost of the upgrade program?

For each SentriLock® NXT Lockbox that is retired, a discount will be applied to a Bluetooth Lockbox, dropping the price from $120.00 to $95.00 (plus tax).  There is no limit to how many lockboxes you can upgrade.  An NXT Lockbox MUST be retired in order for a discount to be applied.

What lockboxes are eligible for the upgrade?

SentriLock® NXT Lockboxes are the only eligible lockbox to be retired for the upgrade to SentriLock® Bluetooth Lockboxes during the limited program.

How do I determine what lockboxes are the SentriLock® NXT Lockboxes?

SentriLock® NXT Lockboxes have a blue faceplate.  

How do I take advantage of this upgrade program?

Members who would like to retire their SentriLock® NXT Lockboxes will need to complete a form and include the serial numbers of the lockboxes they would like to retire.  You must complete the form in order to take advantage of this limited program.  This promotion is not available through the RStore.

Within 2-3 business days of the form being submitted, an order for the number of lockboxes requested will be created and available in your DAAR member portal.  Members should review and promptly make a payment.  Upon approved payment, within 2-3 business days, members will receive a confirmation email with a date that your lockbox(es) will be available for pick up.  The NXT Lockboxes will be retired 48 hours after Bluetooth Lockboxes pick up. 

Please DO NOT bring them with you when you pick up your upgraded Bluetooth Lockboxes.  DAAR will not accept retired NXT Lockboxes.  

 

Who is eligible for this upgrade program?

Any primary member of DAAR, who owns a SentriLock® NXT Lockbox, and who is in good standing with the Association.  Members must also have an active SentriLock® account.

Is this program available all the time?

No, this program is running for a limited time only.  Members will have until September 30, 2021 to complete the SentriLock® NXT Lockbox Upgrade Program form.

 

What if I miss the deadline to participate?

If you miss the deadline to complete the SentriLock® NXT Lockbox Upgrade Program form on September 30, 2021, you will need to purchase lockboxes at full price ($120.00 + tax per lockbox).

Is this upgrade program optional?

Yes – this program is optional.  Members do not need to retire their SentriLock® NXT Lockboxes, though DAAR highly encourages members to upgrade to the Bluetooth Lockbox because the SentriLock® cards are discontinued and will cease to access lockboxes on January 1, 2022.  NXT Lockboxes are also no longer under warranty.  SentriLock® and DAAR are no longer able to provide technical support for NXT Lockboxes.

Do I have to retire an NXT Lockbox for an upgrade?

Yes, in order to receive a discounted upgrade to a SentriLock® Bluetooth Lockbox, an NXT Lockbox you own must be retired.

Do I have to retire all of my SentriLock® NXT Lockboxes all at once?

No, you do not need to retire all your SentriLock® NXT Lockboxes at once.  Members can pick and choose when and which NXT Lockboxes they retire for the upgrade program before it ends on September 30, 2021

When completing the SentriLock® NXT Lockbox Upgrade Program form, members can specify which lockbox serial numbers they want to retire for the upgrade program.  There is no limit to how many times you submit the form or lockboxes you can upgrade.  An NXT Lockbox MUST be retired in order for a discount to be applied. 

 

Can I retire NXT Lockboxes without upgrading them to Bluetooth Lockboxes?

Yes, you can retire SentriLock® NXT Lockboxes and not upgrade to Bluetooth Lockboxes, but you will waive the right to purchase a discounted Bluetooth Lockbox at a later date.

Members can pick and choose when and which NXT Lockboxes they retire for the upgrade program before it ends on September 30, 2021

When completing the SentriLock® NXT Lockbox Upgrade Program form, members can specify which lockbox serial numbers they want to retire for the upgrade program.  There is no limit to how many times you submit the form or lockboxes you can upgrade.  An NXT Lockbox MUST be retired in order for a discount to be applied. 

If I retire multiple NXT Lockboxes, will my discount on upgrade increase?

No, this is a one-for-one discounted, upgrade program.  While there is no limit to how many lockboxes you can upgrade, the discounted cost of the SentriLock® Bluetooth Lockbox will remain at the discounted rate of $95.00 (plus tax).

Can I upgrade with a defective/non-working NXT Lockbox?

Yes!  All you need the is serial number on a SentriLock® NXT Lockbox that you own.

Can I upgrade with an NXT lockbox I cannot find?

Yes!  All you need the is serial number on a SentriLock® NXT Lockbox that you own.

Can I retire a lockbox that is not mine?

No, any NXT Lockbox you wish to retire must match our SentriLock® records by the serial number.

How do I find a list of all my lockboxes?

You can view your inventory of lockboxes on the SentriKey® mobile app, the SentriLock® website, or you can call into SentriLock® Support and they can tell you about your inventory.

What if I share lockboxes with another agent/broker?

Lockboxes are owned by one single person, though team sharing is still allowed. If you currently are sharing boxes with another agent or broker, your new boxes will continue to behave the same way without you having to do anything. Your team sharing access is stored to your account, and not your lockboxes. If you have questions about your team settings, please contact SentriLock® Support at 513-618-5800.

Is there an opportunity to set up a payment plan?

No, all upgraded lockboxes must be paid for, in full, before time of pick-up.  An order will be available in DAAR’s member portal for those who complete the SentriLock® NXT Lockbox Upgrade Program form.

How quickly will I be able to pick up my new SentriLock® Bluetooth Lockboxes?

Within 2-3 business days of the SentriLock® NXT Lockbox Upgrade Program form being submitted, an order for the number of lockboxes requested will be created and available in the DAAR member portal.  Once available, you can review and make a payment.  Upon approved payment, you will receive a confirmation email with a specific pick-up window.  

Where do I pick up my upgraded lockboxes?

You can pick up your upgraded SentriLock® Bluetooth Lockboxes from the DAAR office.

DULLES AREA ASSOCIATION OF REALTORS®
21720 Red Rum Drive #177
Ashburn, Virginia 20147

Hours: Monday – Friday | 8:30AM -4:30PM

Can someone else pick up my upgraded lockboxes on my behalf?

Yes!  You must include their name on the SentriLock® NXT Lockbox Upgrade Program form

What do I need to bring with me at time of pick up?

Nothing!  DAAR will not accept retired NXT Lockboxes.  Please DO NOT bring them with you when you pick up your upgraded Bluetooth Lockboxes.

When will my NXT Lockboxes stop working?

NXT Lockboxes will be retired 48 hours of you picking up your upgraded Bluetooth Lockboxes.  They will stop working at that time.  Please make sure the retired NXT Lockboxes are not on active listings.  Once retired, the Lockbox will no longer work/open.

How do I properly dispose of the retired SentriLock® NXT lockboxes?

Check out Loudoun County’s recycling program.

Computers & Other Electronics · For local recycling programs include, visit Local Electronics Recycling Programs.

I have more questions.

If you have any questions that were not answered by this FAQ page, please reach out to membersvc@dullesarea.com.